Privacy policy.
Plain language, aligned with the Australian Privacy Principles. Last updated June 2026.
Last updated June 2026. This policy describes how First Form handles personal information on this website.
Who we are
This website is operated by First Form Digital, a digital practice based in Geelong, Victoria. You can contact us at hello@1f.com.au.
What we collect
We collect only what you give us. When you use the contact form we collect your name, email address, the name of your business or website if you provide it, and your message. If you email us directly, we hold the contents of that email.
This website does not run third-party analytics, advertising trackers, or marketing cookies. Like most websites, our hosting may record standard technical information such as your IP address and browser type for security and reliability. If we add privacy-respecting analytics in future, we will update this page and handle any consent appropriately.
Why we collect it, and how we use it
We use your information for one purpose: to read and respond to your enquiry. We do not add you to a mailing list, we do not trade or rent your details, and we do not use them for unrelated marketing.
Who we share it with
We do not disclose your personal information except where it is necessary to operate the website and respond to you. Our contact form sends your message through a reputable email delivery provider so that it reaches our inbox. We require any such provider to protect your information and use it only to deliver the message.
How we store and protect it
We hold your information only as long as we need it to deal with your enquiry and to keep a reasonable record of our correspondence. We take reasonable steps to protect it from misuse, loss, and unauthorised access.
Access, correction and complaints
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Write to hello@1f.com.au and we will respond promptly. If you are concerned about how we have handled your information, tell us first so we can put it right. You can also contact the Office of the Australian Information Commissioner.
Changes to this policy
If we change how we handle personal information, we will update this page and the date above.